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Grievance Process Toolkit

This toolkit contains the main forms and templates you need for managing grievance processes.

£125.00

If you want help to customise the template/s, you may opt to purchase some consultancy time, so as you set the budget, and then one of our team will be in touch to assist.

Description

Why buy this toolkit?

The Grievance Process Toolkit contains key resources required for managing workplace grievances and to help your business remain compliant with Northern Ireland legislation. The resources in the toolkit can be readily adapted for use in the rest of the UK.

This toolkit contains the following resources:

  • Agenda for Grievance and Related Meetings Template
  • Grievance Related Meeting Note Template
  • Grievance Invite Letter Template
  • Formal Grievance Invite Letter to Subject of the Complaint Template
  • Formal Grievance Invite Letter to Witness
  • Grievance Outcome Letter Template
  • Formal Grievance or Appeal Report Template
  • Grievance Appeal Invite Letter Template
  • Appeal Outcome Cover Letter Template

 

We have also included a Complementary Grievance ‘How To’ Guide as part of the toolkit to offer further information on Grievance procedures.

The toolkit is correct and up-to-date as of the date of publishing.  The responsibility rests with the purchaser for ensuring the resources are kept up-to-date and in line with employment law as may be amended from time to time. 

Alternatively, should you require additional advice or support or need help to customise the resource/s, please contact us or select the option to purchase consultancy time (which allows you to set the budget upfront) and then one of our team will be in touch to assist.

What are the Documents used for?

  • Agenda for Grievance and Related Meetings – This template enables you to structure and prepare for the grievance hearing and to consider the points which should be covered. You should use it as an agenda to guide what needs to be covered at the grievance meeting / hearing. This template should be adapted to the specific circumstances of the grievance prior to the meeting. It is intended to be a guide for the panel and not to be shared with the employees.
  • Grievance Invite Letter – This template letter provides the main content required to invite an employee to a formal grievance hearing to discuss the basis of the grievance in more detail. It also advises of their right to be accompanied by a work colleague or trade union official.
  • Grievance Related Meeting Note – This template matches the Agenda template (as referred to above) and sets out the structure for the grievance meeting/s which is written in a format suitable for issuing the employee for review / sign off. The template includes a cover letter to set out timescales for return. It also makes clear that the notes of the meeting are not intended to be verbatim (i.e., word for word) but that they should reflect the discussions at the hearing.
  • Formal Grievance Invite Letter to Subject of the Complaint – This template letter provides the main content required to invite the subject of the complaint to a meeting to discuss the allegations which have been made against them.
  • Formal Grievance Invite Letter to Witness – This template letter provides the main content required to invite a potential witness to a meeting to discuss the matters which have been raised in the grievance.
  • Grievance Outcome Letter – This template letter enables the outcome of the grievance investigation to be confirmed in summary. The grievance outcome may either be upheld or declined (in full or in part), depending on the outcome of the investigations. This letter should summarise the reasons for the findings and further detail should be provided in the formal grievance report (template below). The employee should be notified of their right to appeal against the grievance outcome.
  • Formal Grievance / Appeal Report – This template report provides an example format for outlining the findings of the grievance investigation or the grievance appeal for the party who raised the formal grievance. The report is structured to include details of the organisation’s understanding of the grievance or appeal. The report is structured to include details of the organisation’s understanding of the grievance or appeal, the methodology for investigating the grievance or appeal, the witnesses interviewed (if any), a summary of the findings and a conclusion (together with any recommendations proposed).
  • Invite to Appeal – This template letter provides the main content required to invite the employee to a formal grievance appeal meeting, if they have appealed the original decision.
  • Appeal Outcome Letter – This template letter provides the main content required to outline a summary of the grievance appeal outcome. This grievance appeal outcome letter should be supplemented with a more detailed formal grievance appeal outcome report (template above) setting out in full detail the reasons for the findings. The employee should be notified if this is the final stage of the internal grievance procedure.


Not sure? If you would like a demo of any of our Toolkits before you buy, please get in touch.

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UK & NI:

+44 (0) 28 90709241

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048 90709241

Email:

info@allenpeoplesolutions.com