Employee Relations

Simplifying the complex - Straightforward, practical, expert advice, focused on YOUR business

We help you ensure your HR processes are compliant, with good practice promoted when possible. Available on the phone, in person or virtually.

Our team have over 100 years’ experience, proven success, and a great reputation for guiding our clients safely and competently through a wide range of complex issues ensuring compliance and good practice across people practices across various business sizes, industries and sectors.

Service Options

We operate a retained service, or pay as you go for larger projects.

Retained Telephone and Email Support

Providing access to our team of experts who offer sound, practical and commercially focused advice and guidance, as well as helping you to assess and manage the risks.

With an assigned lead HR Consultant as your primary point of contact, team support is always available to ensure we are always here to help, support and respond in a timely manner.

We are not a just telephone helpline, we provide end to end consultancy, case management support and a range of resources when and how you need it saving you time and money.

Project Support / Active Case Management

Providing practical support and assistance to help guide you or independently conducting Investigations, Hearings or Appeals through active case management.

Support includes attending investigation meetings, formal hearings or appeals in an advisory capacity to guide you at each stage.

Active Case Management involves independently conducting formal processes on the clients’ behalf. Our project management, attention to detail and commercial focus helps ensure that people related processes are conducted professionally and proactively to keep things on track.

Our Service Approach

Simplifying the complex

Our team of experts provide straight forward, commercially focused people guidance to help you navigate the complexities of managing people.

Advice you can trust

We have significant experience and a great reputation of guiding our clients through a wide range of complex people issues to manage risk across various business sizes, industries and sectors.

Responsive Business Focused Advice

We help you successfully handle strategic, complex or routine matters. We are responsive and take the time to listen and get to know your business challenges, needs and issues.

Empowering managers

We help you build a positive ER culture to get it right from the start and help grow confidence in managing and resolving people issues.

Our Employee Relations Services

We offer an extensive range of services to make sure you get the support you need across every stage of the employee lifecycle.

Employee Relations Issues

We offer advice, support and practical assistance to guide you at each step or independently case-manage Investigations, Hearings and Appeals across people issues:

Disciplinary issues

Grievance issues

Absence management

Capability and performance issues

Equality, diversity, bullying and harassment

Family Friendly Policies and Guidance

We provide practical guidance for all family friendly matters which may arise, including compliant letters, risk assessments and matters of process.

Maternity / Adoption


Shared Parental Leave

Dependent Leave

Flexible Working

Contracts of Employment and Employee Handbooks

We review and/or write your Contracts, Handbooks, Policies and Procedures to ensure compliance and/or promote good people practice when possible.

Write bespoke Contracts of Employment

Write Employee Handbooks to meet your specific needs

Review of existing Policies and Procedures

People Metrics and Data Driven Insights

Developing people metric dashboards to help enable improvement and data driven decision making

HR Audits

Conducting HR audits for your people processes, policies, procedures and records management to help keep you safe and compliant

GDPR Policies

Policy development and advice

Training (in-person or eLearning) to enable GDPR compliance and reduce risk

TUPE Transfers

Assisting with the overall process and consultation processes

Preparing the necessary documentation

Assisting with the people due diligence to support compliance

Change management and culture alignment

Redundancy Support

Helping conduct the necessary preparations for redundancy and restructuring activities.

⦿ Preparing the paperwork for collective and non-collective consultation processes at each stage

⦿ Assisting with elections for employee representatives

⦿ Delivering employee representative training to enable compliance

⦿ Supporting the formal consultation processes, appeals or otherwise

Outplacement Support

Outplacement / Career Transitions eLearning to support employees affected by redundancy, or other significant career changes and reinforce your brand as a responsible employer

⦿ Wellbeing and getting into the right mindset

⦿ Job search

⦿ Application processes / CVs

⦿ Interviews

⦿ Group workshops, 1-1 coaching, eLearning or blended options

HR Toolkit eShop Resources

Compliance made easier

⦿ Ready to use Toolkits with customisable templates, letters and documents that are compliant, comprehensive and easy to follow

⦿ Click here to start building a foundation of strong compliant resources with the HR Toolkit eShop!