Leadership & Management Training

Building Capability – Enabling effective Learning and Development

Our Approach

We use a range of diagnostic assessment and improvement tools to act as a catalyst to enable self reflection and enhance the learning.

Building agility to enable responsiveness

Boosting confidence, capability and capacity at all levels

Enabling knowledge retention and transfer

Inspiring, interactive and practical to maximise learner enagement

Diagnostics, assessment and evaluation

Tailored to meet your specific business needs

We are a ILM Accredited Training Centre and offer Leadership and Management Workshops and Coaching

Our Solutions

Effective leadership is the cornerstone of organisational success.

Leaders and Managers have a huge amount of influence and control over how work is done, when it is done, how people feel and overall employee engagement.

Our learning programmes and workshops offer flexible options to enable your business to increase capacity and capability.

All of our training options are based on the principles of Accelerated Learning to help maximise knowledge retention and enable skills transfer. Our programmes are designed to be bespoke or tailored to meet your particular needs. Our approach is practical, engaging and impactful. The duration of the programme and content is subject to further understanding your requirements. Please get in touch, for more specific information based on your requirements.

What we offer

Effective Leadership and Management
Understanding effective leadership/management
Organisational context, values and culture
Defining the role and behaviours for success (the what and how)
Practical Application
Managing and Motivation Team Performance
Setting expectations for the team – the what, when, why and how
Motivating the team to improve performance
Monitoring and giving feedback on performance
Practical Application
Managing Performance
Setting Expectations
Reviewing past performance
Development planning
Practical Application
Influencing & Negotiation Essentials
Handling negotiations strategies and tactics
Push v Pull and approaches to successful negotiations
Dealing with difficulties to get to “Win Win”
Practical Application
Conflict Management & Difficult Conversations
Understanding and dealing with conflict
Aggressiveness V Assertiveness
Maintaining effective working relationships
Practical Application
Change Management
The challenge and drivers for implementing change
Planning and making it happen
Understanding reactions & dealing with resistance
Practical Application
Team Development
Stages of team development and leadership approach
Understanding Team Types and dynamics – Belbin
Involvement, engagement & continuous improvement
Practical Application
Strategic Customer Service (Internal and external)
Setting the standards and performance expectations
Managing the customers journey – before, during and after
Measuring outcomes and taking action
Practical Application
Making the Most of Your Time
Where does the Day Go?
Prioritising and planning for success
Monitoring progress and flexibility to remain on track
Practical Application
Customer Services (Internal and external)
Adhering to the standards, expectations and quality management
Managing the experience before, during and after the interaction
Measuring outcomes and taking action
Practical Application
Managing Workplace Projects
Understanding project management essentials
The 5 steps of effective project management
Dealing with difficulties across the project cycle
Practical Application
Presenting for Impact
Connecting the the Audience
A Logical Flow
Delivering the presentation
Practical Application

Group workshops or 1-1 coaching to enable effective job search and transition to a new career.

 

Managing Across the Employee Life cycle
Employment rights – legislative and best practice
Forming and managing the employment relationship
Release or resignation
Practical Application
Managing Sickness Absence
Legal context and obligations
Proactive systems – return to work interviews
Monitoring and taking action when cause for concern
Practical Application
Disciplinary and Grievance Matters
Understand the legal and organisational context
Successfully manage issues – Informal & Formal
Principles of Reasonable Behaviour
Practical Application
Recruitment and Selection Interviewing
Getting the process right from the start
Undertaking the selection process
Evaluation and merit based appointments
Practical Application
Equality and Harmonious Environment
The Legislation – Direct and Indirect Discrimination
Harassment and Bullying – roles and responsibilities
Being proactive & dealing with issues if they occur
Practical Application
GDPR – Employee Training
Understanding legal and workplace content
Employee guidance – Policies and procedures
Home working protocols
Practical Application
Emotional Intelligence
Understanding Emotional Intelligence
Awareness of self and other people’s emotions
Increasing adaptability in approach
Practical Application
Workplace Wellbeing
Understanding legal and workplace content
Identifying wellbeing needs and risk factors
Taking action to value what matters most
Practical Application
Mental Toughness
Understanding Resilience +
Control, Confidence, Commitment & Challenge
Increasing adaptability in approach
Practical Application
Stress & Mental Health in the Workplace
Identifying the symptoms
Systems, Policies and Procedure
Wellbeing champions and signing posting to sources of support
Practical Application

1-1 Coaching for Managers and Senior Executives to enable them in bringing about a change in their practice.

Our approach is flexible in terms of the number and duration of coaching sessions.

Depending on preference, we can also offer a range of personality psychometrics (including Emotional Intelligence) to act as a catalyst to enable self reflection before the coaching intervention commences.

Accredited ILM Training Centre

Effective leadership is the cornerstone of organisational success.

This requires attendance at a number of modules and the completion of workplace assignments, leading to participants achieving a recognised qualification.

Our learning programmes and workshops offer flexible options to enable your business to increase capacity and capability.

All of our training options are based on the principles of Accelerated Learning to help maximise knowledge retention and enable skills transfer.Our programmes are designed to be bespoke or tailored to meet your particular needs. Our approach is practical, engaging and impactful. The duration of the programme and content is subject to further understanding your requirements.Please get in touch, so as we can provide you with more specific information based on your requirements.

Level 5: Example Modules

8607-501 Managing Improvement

8607-506 Managing Stress and Conflict in the Organisation

8607-509 Managing Customer Relations

8607-514 Managing Recruitment

8607-522 Becoming an Effective Leader

8607-510 Managing for Efficiency and Effectiveness

8607-511 Managing Projects in the Organisation

Level 3: Example Modules

8600-301 Understanding Innovation and Change in an Organisation

8600-306 Understanding Customer Service Standards and Requirements

8600-308 Understanding Leadership

8600-310 Understanding How to Motivate to Improve Performance

8600-323 Understanding Performance Management

8600-312 Understanding Conflict Management in the Workplace

8600-313 Understanding Stress Management in the Workplace

8600-314 Understanding Discipline in the Workplace

8600-341 Leading and Motivating a Team Effectively

Allen People Solutions are here to help your business.

Access to sound and trusted advice, consultancy, templates and resources.

If you are interested in our services, please feel free to get in touch via call or our form.