Leadership & Management Training
Building Capability – Enabling effective Learning and Development
Our Approach
We use a range of diagnostic assessment and improvement tools to act as a catalyst to enable self reflection and enhance learning.
Building agility to enable responsiveness
Boosting confidence, capability and capacity at all levels
Enabling knowledge retention and transfer
Inspiring, interactive, and practical to maximise learner engagement
Diagnostics, assessment and evaluation
Tailored to meet your specific business needs
Our Solutions
Effective leadership is the cornerstone of organisational success.
Leaders and Managers have a huge amount of influence and control over how work is done, when it is done, how people feel and overall employee engagement.
Our learning programmes and workshops offer flexible options to enable your business to increase capacity and capability.
All our training options are based on the principles of Accelerated Learning to help maximise knowledge retention and enable skills transfer. Our programmes are designed to be bespoke or tailored to meet your particular needs. Our approach is practical, engaging and impactful. The duration of the programme and content is subject to further understanding your requirements. Please get in touch, for more specific information based on your requirements.
What we offer
Effective Leadership and Management |
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Understanding effective leadership/management |
Organisational context, values and culture |
Defining the role and behaviours for success (the what and how) |
Practical Application |
Managing and Motivation Team Performance |
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Setting expectations for the team – the what, when, why and how |
Motivating the team to improve performance |
Monitoring and giving feedback on performance |
Practical Application |
Managing Performance |
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Setting Expectations |
Reviewing past performance |
Development planning |
Practical Application |
Influencing & Negotiation Essentials |
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Handling negotiations strategies and tactics |
Push v Pull and approaches to successful negotiations |
Dealing with difficulties to get to “Win Win” |
Practical Application |
Conflict Management & Difficult Conversations |
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Understanding and dealing with conflict |
Aggressiveness V Assertiveness |
Maintaining effective working relationships |
Practical Application |
Change Management |
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The challenge and drivers for implementing change |
Planning and making it happen |
Understanding reactions & dealing with resistance |
Practical Application |
Team Development |
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Stages of team development and leadership approach |
Understanding Team Types and dynamics |
Involvement, engagement & continuous improvement |
Practical Application |
Strategic Customer Service (Internal and external) |
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Setting the standards and performance expectations |
Managing the customers journey – before, during and after |
Measuring outcomes and taking action |
Practical Application |
Making the Most of Your Time |
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Where does the Day Go? |
Prioritising and planning for success |
Monitoring progress and flexibility to remain on track |
Practical Application |
Customer Services (Internal and external) |
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Adhering to the standards, expectations and quality management |
Managing the experience before, during and after the interaction |
Measuring outcomes and taking action |
Practical Application |
Managing Workplace Projects |
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Understanding project management essentials |
The 5 steps of effective project management |
Dealing with difficulties across the project cycle |
Practical Application |
Presenting for Impact |
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Connecting to the Audience |
A Logical Flow |
Delivering the presentation |
Practical Application |
Group workshops or 1-1 coaching to enable effective job search and transition to a new career.
Managing Across the Employee Life cycle |
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Employment rights – legislative and best practice |
Forming and managing the employment relationship |
Release or resignation |
Practical Application |
Managing Sickness Absence |
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Legal context and obligations |
Proactive systems – return to work interviews |
Monitoring and taking action when cause for concern |
Practical Application |
Disciplinary and Grievance Matters |
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Understand the legal and organisational context |
Successfully manage issues – Informal & Formal |
Principles of Reasonable Behaviour |
Practical Application |
Recruitment and Selection Interviewing |
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Getting the process right from the start |
Undertaking the selection process |
Evaluation and merit based appointments |
Practical Application |
Equality and Harmonious Environment |
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The Legislation – Direct and Indirect Discrimination |
Harassment and Bullying – roles and responsibilities |
Being proactive & dealing with issues if they occur |
Practical Application |
GDPR – Employee Training |
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Understanding legal and workplace content |
Employee guidance – Policies and procedures |
Home working protocols |
Practical Application |
Emotional Intelligence |
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Understanding Emotional Intelligence |
Awareness of self and other people’s emotions |
Increasing adaptability in approach |
Practical Application |
Workplace Wellbeing |
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Understanding legal and workplace content |
Identifying wellbeing needs and risk factors |
Taking action to value what matters most |
Practical Application |
Mental Toughness |
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Understanding Resilience + |
Control, Confidence, Commitment & Challenge |
Increasing adaptability in approach |
Practical Application |
Stress & Mental Health in the Workplace |
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Identifying the symptoms |
Systems, Policies and Procedure |
Wellbeing champions and signing posting to sources of support |
Practical Application |
1-1 Coaching for Managers and Senior Executives to enable them in bringing about a change in their practice.
Our approach is flexible in terms of the number and duration of coaching sessions.
Depending on preference, we can also offer a range of personality psychometrics (including Emotional Intelligence) to act as a catalyst to enable self reflection before the coaching intervention commences.
Accredited ILM Training Centre
Effective leadership is the cornerstone of organisational success.
This requires attendance at a number of modules and the completion of workplace assignments, leading to participants achieving a recognised qualification.
Our learning programmes and workshops offer flexible options to enable your business to increase capacity and capability.
All of our training options are based on the principles of Accelerated Learning to help maximise knowledge retention and enable skills transfer. Our programmes are designed to be bespoke or tailored to meet your particular needs. Our approach is practical, engaging and impactful. The duration of the programme and content is subject to further understanding your requirements. Please get in touch, so as we can provide you with more specific information based on your requirements.
Level 5: Example Modules
8607-501 Managing Improvement
8607-506 Managing Stress and Conflict in the Organisation
8607-509 Managing Customer Relations
8607-514 Managing Recruitment
8607-522 Becoming an Effective Leader
8607-510 Managing for Efficiency and Effectiveness
8607-511 Managing Projects in the Organisation
Level 3: Example Modules
8600-301 Understanding Innovation and Change in an Organisation
8600-306 Understanding Customer Service Standards and Requirements
8600-308 Understanding Leadership
8600-310 Understanding How to Motivate to Improve Performance
8600-323 Understanding Performance Management
8600-312 Understanding Conflict Management in the Workplace
8600-313 Understanding Stress Management in the Workplace
8600-314 Understanding Discipline in the Workplace
8600-341 Leading and Motivating a Team Effectively
Allen People Solutions are here to help your business.
Access to sound and trusted advice, consultancy, templates and resources.
If you are interested in our services or want to find out more about how we can help your business, please get in touch via phone or complete our form and we will give you a call.